PLEASE READ

Updated April 8, 2022

Important new information on consultations, designs, and landscape installations. 

Thank you for your interest in the design services provided by Hill Country Water Gardens & Nursery.

LANDSCAPE INSTALLATIONS:

Due to current labor shortages, HCWG will no longer be able to provide landscape installations that follow a Landscape Consultation and Design.

Please note that this only pertains to larger landscape installations that require a design.  This would include landscapes that need new beds constructed, edging installed, masonry, or any other type of hardscape.

If you are simply looking for new plants for an existing bed, that service is still available and can be scheduled by visiting HCWG and meeting with a nursery specialist.

CONSULTATIONS & DESIGNS:

Due to overwhelming demand, we are NOT currently scheduling any new Design Consultations.  We have started a “call-back” list for those water features (ponds & streams) for customers who are willing to wait.

If you would like to get on the “call-back” list, please call 512-260-5050 ext 2104 and leave a message with the following information:

  1. Name

  2. Phone Number

  3. Email address

  4. A brief description of what you are looking for

Customers will be called back in the order that their messages are received STARTING around the first of May.

Garden Coach, Pond Coach, and Leak Consultations services are still available at this time.

Please see below.

Garden Coach - $100.00**
Up to 50 minutes of on-site walk-through. The best way to think of Garden Coach is “we talk - you take notes”. Does not include a sketch or quote.

Pond Coach - $100.00**
Up to 50 minutes of on-site walk-through. Itemized quote including materials and labor if needed. Pond Coach is mostly used for “new to me pond clients”

Leak Consult Service - $100.00**
Up to 50 minutes of on-site leak detection. Quick repair IF detected and possible. If not possible, explanation of hourly rates or rebuild to be scheduled for a later date. If a rebuild quote is requested, one will be provided including materials and labor.

 

* The total Consult and Design fee will be due at the time of the initial consultation visit. All concept sketches and quotes will be emailed to the client within two weeks of the initial consultation visit. Additional revisions & visits beyond what is provided in this agreement will be billed at a rate of $100.00 / hour until the time that a financial commitment has been made by the client to HCWG. If a client implements any installation with HCWG within a twelve (12) month period and the total cost meets or exceeds $3000.00 a credit for the consultation and design services paid will be applied to the final invoice up to $300.00.

** Within the Austin area. If the consult site is over 30 minutes away from HCWG add $25.00. Over 45 minutes away add $50.00.

 

If you are interested in any of these options, please fill out the form below and we will get back to you as soon as possible. Thank you!