Consultation Services are intended for projects that do not require a drawn plan / design. Onsite visits will last upto 50 minutes and, if necessary, an itemized quote will be submitted for materials and labor.
We offer several specialized consultations:
Pond Coach - this is a very popular service for clients who purchased a home with an existing pond and need to know more about their system. Similarly, this service is greet for clients experiencing situations that may need a professional opinion. $85*
Leak Consultation - this service is for clients with a water feature, pond, stream or waterfall that is leaking. We can quickly repair the leak if it is detected and possible to repair. If not possible, explanation of hourly rates or rebuild to be scheduled for a later date. If rebuild quote is requested, one will be provided including materials and labor. $85*
The total Consultation and/or Design fee will be due at the time of the initial consultation visit. All concept sketches and quotes will be emailed to the client within two weeks of the initial consultation visit. Additional revisions & visits beyond what is provided in this agreement, will be billed at a rate of $85.00 / hour until the time that a financial commitment has been made by the client to HCWG. If client implements any installation with HCWG within a twelve (12) month period and the total cost meets or exceeds $3000.00 a credit for the consultation and design services paid will be applied to the final invoice up to $300.00.
* With in the Austin area. If consult site is over 30 minutes away from HCWG add $25.00. Over 45 minutes away add $50.00.